Cookies and Privacy Policy

Privacy Policy and Cookies

This privacy policy was last updated on 20/01/2021. When the words, ‘we’, ‘us’ or ‘our’ are used in this privacy policy, we are referring to us, DJ Wines Limited.
Information we collect
When you purchase products or other services through DJ Wines, we may collect your name, address, telephone number, email addresses and financial Information (through the secure online shop platform www.freewebstore.com and payment gateway www.paypal.com) to ensure the successful fulfilment of your order.
You will have the option to create an account on our website. When signing up the following data will be stored: Name(s), delivery & billing addresses, telephone number, email addresses, previous order information and your favourite products. You can request for your account to be removed at any time by contacting derekjones@dj-wines.com.

We also use products from Google (Analytics & Ads) to collect information about how you use our website.
Google Analytics stores information about, but is not limited to:
• The pages which you visit on our website
• How long you spend on each page
• How you got to our website
• What you click on while you’re visiting the site
• The browser and device you use to access our website
For details on how  Googles uses information from sites can be found here. 

We do not collect or store your personal information through Google Analytics (for example your name or address) therefore this information cannot be used to identify who you are.

How we use your personal data

Without subscribing to our newsletter, your information is used to process your order and to answer your enquiries in accordance with your legitimate interests. We don’t sell or redistribute your information.
If you provide DJ Wines with an email address, and you choose to opt in to receive our newsletters, it will be entered into our regular email update service. If you do not wish to receive updates or marketing information, please contact us at derekjones@dj-wines.com or opt out by clicking the Unsubscribe link within the email.
When you purchase products or other services through DJ Wines, we provide information about you to the courier company, bank/credit card company or other involved third party to ensure the successful fulfilment of your order. Each receives only information they require in order to effectively provide their services to you. (name, address, telephone number, email addresses)

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect or solicit any personal data from anyone under the age of eighteen or knowingly allow such persons to purchase goods from us. DJ Wines is not directed at children under the age of eighteen. In the event that we learn that we have collected personal data from a child under age eighteen, we will delete that information as quickly as possible.
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

Subscriptions to our mailing lists

DJ Wines maintains a general mail update to keep its customers and others who have expressed an interest informed about news, special offers, new DJ Wines services and other important information. We hope you will find these updates interesting and informative. If you would rather not receive them please unsubscribe from any e-mailing list at any time by clicking the Unsubscribe link within the email, by writing to DJ Wines or by telephoning us on 07882649833.
To help ensure we correctly remove your details from the database please remember to include in your letter or e-mail the contact details we are using to send the mailing to you.
DJ Wines reserves the right to limit certain special offers to those who subscribe to their e-mail services.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security of our lists and information

DJ Wines ensures that their customer information, mailing address information and all data submitted to them is stored on secure databases and protected (both on the webservers used and at their offices) by hardware, software and passwords, from access by anyone but authorized staff.
DJ Wines and our internet designer Keith Snowden frequently analyses our website logs to constantly improve the value of the materials available on website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that use the site.

People who contact us via social media

If you send us a private or direct message via social media the message will not be shared with any other organisations.

People who call us:
We do not retain any information from the calls or record them. We will not pass your details on to any other organisations.

People who email us:
We will not pass your email address or any email messages on to any other organisations. We will not add you to a mailing list without first seeking your consent and we will not use your email for marketing purposes. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

How to control cookies

You can control and/or delete cookies as you wish – for details, see https://www.aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Google Analytics

This website uses cookies that are generated using Google Analytics. These cookies are anonymous and are solely used for tracking results using information supplied by your browser when a page is requested. Details on how Google uses cookies in advertising can be found here.

These cookies are used to collect information about how you and other visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form including the number of visitors, where visitors have come to the site from and the pages they visit.

For more information on Google Analytics and its Privacy policy click here.

To opt out of being tracked by Google Analytics across all websites please visit the Google Analytics Opt-out Browser Add-on here.

How do we use cookies?

A number of our pages use cookies to remember:
• your display preferences, such as contrast colour settings, font size and language settings
• if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
• if you have agreed (or not) to our use of cookies on this site
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.
In addition some pages on our website display links to our social media accounts (facebook, twitter, linkedin, instagram, youtube).
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.